FAQs

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Browse through the frequently asked questions and find all the info you need.

About OPSWAT Academy

We provide comprehensive online training programs, including courses that are optimized into 4 tracks:

  • CIP Essentials: Foundational, vendor-neutral cybersecurity concepts with a focus on Critical Infrastructure Protection (CIP).
  • CyberOps: Advanced, hands-on red/blue team skills including ethical hacking, OSINT, protocol analysis, PLC security, and more.
  • OPSWAT Product Training: In-depth technical training on OPSWAT solutions (MetaDefender, MetaAccess, etc.) for customers, partners, and internal teams.
  • End-User Guides: Lightweight, task-focused how-to's for everyday users and first-time OPSWAT product users.

We also offer regular webinars that cover a wide range of cybersecurity topics.

Additionally, we are proud to host intensive on-site MetaDefender Platform Bootcamps where participants gain hands-on experience with OPSWAT products under the guidance of cybersecurity professionals.

Regardless of whether you are new to cybersecurity or have prior experience, OPSWAT Academy Courses can surely establish, expand, and deepen your CIP cybersecurity knowledge and skillset.

For online training course programs, we are currently offering courses that serve 4 tracks: CIP Essentials, CyberOps, OPSWAT Product Training, and End-User Guides.

After purchasing and successfully completing the course and the required knowledge tests, you receive a certificate. You can download all earned certificates in .PNG format. These certificates come with a verification link and can be easily shared on LinkedIn, through the Credly badge-sharing community, or submitted to claim CPE Credits.

OPSWAT Academy welcomes everyone, regardless of their prior cybersecurity expertise. Beginners can start from scratch with our CIP Essentials track, while IT experts can dive into our CyberOps and OPSWAT Product Training track to enhance their skills and explore OPSWAT products.

For new users, you can also get to know about our platforms by starting the tailored End-User Guides track.

The OPSWAT Academy Scholarship supports educational institutions and cybersecurity organizations by providing access to industry-leading training in CIP (critical infrastructure protection), OT security, and cybersecurity best practices.

Some important highlights of the program:

  • For Organizations Only – Available to universities, cybersecurity institutions, academic institutions and workforce development programs. 
  • Comprehensive Training – Covers OT security, ICS cybersecurity, and critical infrastructure protection. 
  • Bridging the Skills Gap – Equipping professionals with hands-on expertise to secure critical industries.

Registration and Payment

Before you can take any OPSWAT Academy courses, you need to create an account. This can be done in the following ways:

  • Visit opswatacademy.com, and on the welcome page, click the Profile icon in the top-right corner.
  • Click any “Register” button while browsing on the site.
  • Or click here.

If you have learned with us before but now cannot log in, it is likely that you have not completed the SSO transition. Please follow the following steps to enable SSO to access your account.

  1. Register for an account at this link here: OPSWAT Accounts | Register 
  2. Create your OPSWAT ID using the same email address that you used to purchase the courses/associated with your OPSWAT Academy account. This will allow the system to sync your learning history (if any). 
  3. Check your email and click the confirmation link to sign-in your account.
  4. Set up your multifactor authentication (MFA) by choosing one-time email authentication or using an authenticator app (e.g., Google or Microsoft Authenticator) to scan the QR code provided.
    For a detailed walkthrough, please refer to our setup guide here.
  5. Log back into OPSWAT Academy at https://learn.opswatacademy.com/certifications with your OPSWAT ID to access your existing courses and certificates.

Yes. Once you have registered for an OPSWAT Academy account, you can gain access to the following course free of charge: Critical Infrastructure and Protection (CIP).

The Critical Infrastructure and Protection (CIP) course can be accessed free of charge.

Each course from CIP Essentials costs USD 50 (exam fee included).

Each course from CyberOps costs USD 70.

Each course from OPSWAT Product Training costs USD 1,000.

Besides single courses, OPSWAT Academy also provides different course bundles, ranging from USD 39 to US 239, centered around specific themes and are available at discounted prices.

After creating your account, select the course you wish to take. When you click the course, you will be directed to the payment page, where you can pay using major credit or debit cards; Visa, MasterCard, and American Express are all accepted.

During the order process, please ensure that the email address used to purchase the subscription is the same email address used for your Academy account.

An OPSWAT ID is separate from your current OPSWAT Academy account. Even if your current Academy account is still active, creating an OPSWAT ID is essential to sync your learning progress, enable seamless SSO, and securely access all OPSWAT services with a single login.

OPSWAT ID streamlines your access across all OPSWAT services, including OPSWAT Academy, OPSWAT products, and support, with a single account.

To access your OPSWAT ID (or OPSWAT account) via the centralized My OPSWAT Portal, please log in here. If you do not have an OPSWAT account yet, please register here.

No, your learning history and progress will remain intact and accessible after switching to OPSWAT ID.

To sync your learning history, it’s important to use the same email address as your OPSWAT Academy account.

Accessing Courses

We highly recommend that each student enrolled in the OPSWAT Academy Associate Course Program should start with the free Introduction to Critical Infrastructure and Protection (ICIP) course. This course serves as an introduction to OPSWAT Academy and covers fundamental concepts in Critical Infrastructure Protection (CIP). However, you are free to start your learning path by purchasing any course you would like to.

If you wish to take the OPSWAT Academy road, consider purchasing any of our Associate course bundle at a discount.

To access your courses, please follow these steps:

1. Log in at https://my.opswat.com/

2. On the menu on the left, Navigate to Academy → Overview

3. Here you will be able to see your on-going course along with your next available courses.

For a full overview, you can also navigate to Academy → Explore to check out the course recommendations and catalogue.

Yes, you can. Just open a Chrome or Safari browser on your mobile and visit learn.opswatacademy.com. However, due to extensive interaction with our system throughout the OPSWAT Product Training track, we highly recommend using a laptop or PC for the training.

The course you purchased is automatically associated with the email address used during the payment process on PayPro Global. After a successful order, please register an OPSWAT account with the same email to start learning.

If you wish to use a different email address to start learning, please reach out to us and we will assist you right away.

Navigating the Courses

The course you purchased is automatically associated with the email address used during the payment process on PayPro Global. After a successful order, please register an OPSWAT account with the same email to start learning.

If you wish to use a different email address to start learning, please reach out to us and we will assist you right away.

OPSWAT Academy is an online training platform where you can progress at your own pace. The duration of each course depends on the number of lessons it consists of. Each lesson takes about 20-25 minutes to complete, and you can stop and resume the courses as you please.

To check your course status and progress, please follow these steps:

1. Log in at https://my.opswat.com/

2. On the menu on the left, Navigate to Academy → Overview

3. Here you will be able to see your on-going course along with your next available courses.

Alternatively, you can also navigate to Academy → My Learning for a more detailed view of your learning progress and completion status.

If you're unable to click the buttons within a lesson, your browser may not support the required HTML5 elements for navigation. Please try using a different browser; OPSWAT Academy supports the latest versions of Chrome, Firefox, Edge, and Safari.

If you receive a “missing authentication cookies” error message, please ensure that you are not running the web page in incognito mode, as it may hinder the proper functioning of the course. Additionally, disable any ad blockers that prevent cookies on the site, as we utilize cookies to track user progress through the course content.

Please note that third-party cookies are always blocked on Firefox in iOS, preventing the playback of courses on this browser.

Certificates & ISC2 CPE Credits

After completing any course that belongs to the CIP Essentials track, you must take the corresponding exam to earn certification. For courses that belong to CyberOps and OPSWAT Product Training, certificates are automatically issued upon course completion - no exam required.

Your certificates will be accessible and downloadable on the learning platform and can be easily shared on LinkedIn or through the Credly badge-sharing community.

As an official CPE Submitter Partner with ISC², OPSWAT training programs can also be earned and submitted as CISSP CPE credits.

(Please note that our End-User Guides do not offer certificates upon completion.)

OPSWAT Academy is an official ISC2 CPE Submitter Partner, which means its eligible courses are pre-approved to count toward ISC2 Continuing Professional Education (CPE) credits. 
To use OPSWAT Academy for your CPE credits, you should:

  • Enroll in an OPSWAT Academy program
  • Complete the training
  • Get your certificate of completion
  • Submit a CPE Credit Request Form

A Credly badge is a verified, digital proof of your skills or achievements. It is issued through Credly, a popular digital credentialing platform (owned by Pearson) that allows organizations, schools and companies to recognize and verify people’s accomplishments online.

Claiming your badge on Credly highlights your skills to both your professional peers and a diverse community of employers.

We believe our certificates broaden career options, facilitating career advancement and enhancing job-seeking opportunities. To showcase your acquired skillset from OPSWAT Academy, you can directly share your certificates on LinkedIn or through the Credly badge-sharing community. Additionally, you can download them from the website to save onto your device and share them as email attachments.

To view and download your certificate:

1. Log in at https://my.opswat.com/

2. On the menu on the left, select Academy My Learning and scroll down. You will see the tab Completed, where you will be able to view and download your ICIP certificates.

Certificates for all OPSWAT Academy online courses are valid for one year. To renew a certificate, you must retake the course and pass the exam. Please note that access to course content also expires one year after the purchase date.

Certificates issued for on-site MetaDefender Platform Bootcamps are valid for 3 years.

To validate a certificate, please contact us at academy.support@opswat.com. Be sure to include the certificate file, certificate ID, and the user’s email address for verification purposes.

Miscellaneous Questions

At the moment, OPSWAT Academy courses and certificates are in English only.

The OPSWAT headquarters is in Florida, USA, with several offices around the world. However, OPSWAT Academy is an online training platform that allows you to learn from anywhere and anytime at your own pace.

Our discounts are offered periodically. For any new discount courses, follow us on Facebook, Twitter, and LinkedIn, and visit our website.

"Driven by a vision of a safer digital world, we at OPSWAT Academy are committed to empowering professionals with the knowledge and skills they need to protect our most critical assets. Our mission extends beyond providing education; it's about nurturing a community of dedicated cybersecurity experts ready to face tomorrow's challenges."

Benny Czarny
Founder and CEO, OPSWAT

Benny Czarny has a wealth of experience and insight into cybersecurity. Under his leadership, OPSWAT Academy has become a beacon for those aspiring to excel in Critical Infrastructure Protection.

Still have questions?

Feel free to get in touch with us through any of the contacts provided!